Callcenter

Stay living at home. With Sécher Doheem.

We are available 24/7. You call. We help.
For a completely safe life at home and elsewhere.

But what is it exactly?

Sécher Doheem is the Stëftung Hëllef Doheem foundation’s emergency alarm service. Our home alarm service offers our customers optimum and reliable safety that enables them to stay living at home with complete peace of mind. Whether you’re at home or on the move, our service offers you a better quality of life so that you can stay safe and independent in your daily life. To feel reassured and be certain that you will receive the help you need in an emergency.

How does Sécher Doheem work?

Solution inside your home.

We install an emergency-call system made up of a receiver connected to the phone line and an alarm button to trigger the call. In the event of an emergency, all you have to do is press the alarm button (which can be worn as a bracelet, necklace or installed as a detector (e.g. fall, smoke, gas, water detector, etc.)) to trigger an emergency call.

Solution outside your home, anywhere in Luxembourg.

We can also provide mobile devices that work via the GSM network and offer GPS localisation as well. At the simple press of a button, the receiver enters into communication with our alarm centre, making sure that you receive all the help you need, 24/7!

Solutions tailored to your needs.

Following a personal and detailed consultation, we come up with a solution that best meets the customer’s needs, in consultation with the customer. The corresponding devices are then installed and commissioned by our team and regularly maintained.  Whenever an alarm is triggered, a connection is instantly established with the Sécher Doheem alarm centre. This ensures that our customers receive immediate and effective assistance in the event of an emergency.

Always there for you!

Our qualified team of experts will be happy to advise you and help you find the right solution to match your personal requirements.

You’d like more information?
Then call us on 402080 or e-mail us at: info@shd.lu

1 Advice

Free and personal consultation. Development of a customised solution. Decision, installation and explanation of the technology implemented.

2 Emergency call

An emergency call is triggered.

Connection with the alarm centre.

3 Assistance

Call the agreed family members/friends and/or the emergency services.

 

Alarm
Callcenter
ISO 9001

Central administration

Stëftung Hëllef Doheem
48a, avenue Gaston Diderich
L-1420 Luxembourg

Address

Stëftung Hëllef Doheem
B.P. 1878
L-1018 Luxembourg

Contact data

Phone: (+352) 40 20 80
Fax: (+352) 40 20 80 -6609
Email: info@shd.lu

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