couple at home

Why Sécher Doheem? What are our advantages?

Quality of our advice

One of our key activities involves a personal consultation with our highly qualified staff to define the specific needs of our customers. Our policy when it comes to technical interventions is: as much as needed, as little as possible. We see technology as a resource but not as an end in itself.

You/the customer

Our customers, as individuals, are at the heart of our concerns. We encourage personal contact with our customers, as is reflected in our motto: “Mënschlech a kompetent” (human and competent).

Professional skills

Our long-standing experience and innovation in the national emergency call service allows us to meet our customers’ specific needs.

Everything at one address

The members of our team know the specific needs of their respective customers and work hand in hand. Thanks to our relationship with the Stëftung Hëllef Doheem foundation, we can offer a large number of services that go far beyond the Sécher Doheem service.


Our aim is to satisfy our customers. The key conditions for this are sincere cooperation and a close partnership. That’s why we have a transparent cost structure and avoid any “hidden costs”.

Quality standards

In line with our certification according to standard ISO 9001:2015 on quality management systems, we make sure that our systems meet the highest quality and security standards.

Great product diversity

Our broad range of solutions enables us to bring together customised service packages for each customer and to adapt them to any changes in their life circumstances.

Development of new technologies

We constantly devise new solutions for our customers, thereby actively participating in the development of new technologies.

You’d like more information?
Then call us on 402080 or e-mail us at:

Central administration

Stëftung Hëllef Doheem
48a, avenue Gaston Diderich
L-1420 Luxembourg


Stëftung Hëllef Doheem
B.P. 1878
L-1018 Luxembourg

Contact data

Phone: (+352) 40 20 80
Fax: (+352) 40 20 80 -6609

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